Privacy Policy


Privacy Policy: RGB ELEKTRONIKA

Providing personal data, as well as consent to their processing are completely voluntary but indispensable for initiating cooperation with our store. All personal data provided to us are processed only to the extent and for the purpose for which you have agreed and in within the scope allowed by applicable law.

Please, bear in mind that we respect your right to access, correct, request deletion or request restriction of our usage of your personal information as required by applicable law. However your withdrawal of consent does not affect the data processing carried out by the Administrator in accordance with the law before the withdrawal. You can access, modify or delete your personal details from our system on your own, as well as using our help, which we will gladly provide.

We assure you that our company adheres to a restrictive personal data security policy. Your personal data are safe with us and we make every effort to increase your data protection standards year by year. We believe that learning about our privacy policy will help you feel safe with our online service.

I. Who is the administrator of personal data?

The Administrator of your personal details hereinafter referred to as “Administrator” responsible for safety of your personal details is:

RGB Elektronika Spółka z ograniczoną odpowiedzialnością Sp. k. with the head office at Jana Długosza 2-6 street, 51-162 Wrocław, entered into the National Court Register, in the District Court for Wrocław – Fabryczna, VI Commercial Division of the National Court Register under number 0000750271, NIP 8951985034, REGON 021407892

II. How do we protect your personal details?

The Administrator has implemented internal procedures in line with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free transfer thereof and repealing Directive 95/46 / EC. The abovementioned procedures ensure effective protection of your personal data.

III. What kind of personal data do we request and why?

A. Sales

For the purpose of placing and completing a sales order following data are requested by us:
1. first name and surname, company name used for issuing the invoice and addressing the shipment with purchased goods;
2. the address of the company head office, address of permanent residence, address of temporary residence (the street name, the number of the company building or office room, zip code, city and country) used for issuing the invoice and addressing the parcel with purchased products;
3. e-mail address used for handling the communication related to our Customers’ order;
4. Tax Identification Number NIP (VAT EU) number indispensable for issuing the invoice;
5. telephone number for handling the communication related to our Customers’ order.
In case of returning purchased products we also process the bank account number provided by Customer in order to transfer back the amount paid for the goods which have been returned.

B. Service

For the purpose of placing an order for equipment repair provided by the Administrator following data are requested by us:
1. first name and surname, company name used for issuing the invoice and addressing the shipment with purchased goods;
2. the address of the company head office, address of permanent residence, address of temporary residence (the street name, the number of the company building or office room, zip code, city and country) used for issuing the invoice and addressing the parcel with purchased products;
3. e-mail address used for handling the communication related to our Customers’ order;
4. Tax Identification Number NIP (VAT EU) number indispensable for issuing the invoice;
5. telephone number for handling the communication related to our Customers’ order.
In case of complaint made by the Customer and admitted by the Administrator with the decision to return the amount paid for the service we also process the bank account number provided by the Customer in order to transfer back the abovementioned amount.

C. Buy up/DisassemblyIn case of signing the contract for Buy Up and Disassembly with the Administrator following data are requested by us:1. first name and surname, company name used for issuing the invoice and addressing the shipment with purchased goods;2. the address of the company head office, address of permanent residence, address of temporary residence (the street name, the number of the company building or office room, zip code, city and country) used for issuing the invoice and addressing the parcel with purchased products;3. e-mail address used for handling the communication related to our Customers’ order;4. Tax Identification Number NIP (VAT EU) number indispensable for issuing the invoice;5. Personal Identification Number Pesel if the contract party is the natural person;6. telephone number for handling the communication related to our Customers’ order
D. Contact form

The Customers who have submitted the contact form available at www.rgbelektronika.pl are requested to provide their email address to send the answers to their questions asked by means of the contact form.

E. The diagnostic order

The Customers who place an order for carrying out the diagnostics of their equipment are requested for the following details:
1. first name, surname and company name used for issuing the invoice and addressing the shipment with equipment subject to diagnostics;
2. telephone number of the person to be contacted by the employees in charge of diagnostics in case of additional questions asked to ensure correct realisation of the diagnostics order and / or required by the forwarder in case of choosing certain delivery methods
3. email address of the person to be contacted by the employees in charge of diagnostics in case of additional questions asked to ensure correct realisation of the diagnostics order and / or required by the forwarder in case of choosing certain delivery methods
4. Tax Identification Number NIP (VAT EU) used for issuing the invoice;
5. the address of the company head office necessary for issuing the invoice
6. the delivery address for addressing the shipment with the equipment subject to diagnosis

If the email address of the person in charge of processing the payment for diagnostics services is different from the email address provided while placing a diagnostic order the Customer is requested to provide also the email address required for invoicing purpose.

IV. Personal details collected automatically from the user entering the website www.rgbelektronika.pl

A. Server

The Administrator’s IT system automatically collects in its logs the details of the device used while connecting to the website www.rgbelektronika.pl. These data relate to IP, addresses of the source sites where the files were downloaded from, the output address and are used only for diagnostic purposes.

These data are never combined with the data referred to in the part III hereof and are only material for statistical analysis and system error correction mechanisms.

B. Cookies

The website www.rgbelektronika.pl uses the technology of cookies, which are text files placed on the devices interacting with our website for technical purposes of the connection session.

If you do not agree to the placement of cookies on your device, you can block their placement by configuring your web browser. The instruction on how to block the cookies can be found in the help files of your web browser. Unfortunately, if you block cookies from the website www.rgbelektronika.pl, we cannot guarantee its correct operation.

If you agree to place cookies on your device, but wish to delete them after completing your visit, you can do it without risk The instruction on how to delete the cookies can be found in the help files of your web browser.

C. Google Analytics (cookies)

Google Analytics uses the technology of cookies, which are text files placed on the device connecting with our website to enable the Administrator to analyse the website traffic and the manner in which visitors use the website.

Google collects on its servers data obtained from the placement of cookies on the devices interacting with our website and uses this information to create reports and provide other services related to the traffic and use of the Internet.

Google may also transfer this information to third parties if it is required to do so by law or in case when these third parties process such information on behalf of Google.

These data are never combined with the data referred to in the part III hereof and are only material for statistical analysis and system error correction mechanisms.

If you do not agree to the placement of cookies on your device, you can block their placement by configuring your web browser. The instruction on how to block the cookies can be found in the help files of your web browser. Unfortunately, if you block cookies from Google, we cannot guarantee the correct operation of the website www.rgbelektronika.pl.

If you agree to place cookies on your device, but wish to delete them after completing your visit, you can do it without risk The instruction on how to delete the cookies can be found in the help files of your web browser.

D. Pixel Facebook

Pixel Facebook uses the technology of cookies, which are text files placed on your device, to enable the Administrator to analyse the website traffic and the manner in which visitors use the website.

Pixel Facebook collects on its servers data obtained from the placement of cookies on the devices interacting with our website and uses this information to create reports and provide other services related to the traffic and use of the Internet.

Pixel Facebook may also transfer this information to third parties if it is required to do so by law or in case when these third parties process such information on behalf of Facebook.

These data are never combined with the data referred to in Part III and are only material for statistical analysis and system error correction mechanisms.

If you do not agree to the placement of cookies on your device, you can block their placement by configuring your web browser. The instruction on how to block the cookies can be found in the help files of your web browser. Unfortunately, if you block cookies from Pixel Facebook, we cannot guarantee the correct operation of the website www.rgbelektronika.pl.

If you agree to place cookies on your device, but wish to delete them after completing your visit, you can do it without risk The instruction on how to delete the cookies can be found in the help files of your web browser.

E. Google AdWords (cookies)

Google Adwords uses the technology of cookies, which are text files placed on your device, to enable the Administrator to analyse the correctness and efficiency of advertising campaign based on AdWords network.

Google collects on its servers data obtained from the placement of cookies on the devices interacting with our website and uses this information to create reports and provide other services related to the traffic and use of the Internet.

Google may also transfer this information to third parties if it is required to do so by law or in case when these third parties process such information on behalf of Google.

These data are never combined with the data referred to in Part III and are only material for statistical analysis and system error correction mechanisms.

If you do not agree to the placement of cookies on your device, you can block their placement by configuring your web browser. The instruction on how to block the cookies can be found in the help files of your web browser. Unfortunately, if you block cookies from Google Adwords, we cannot guarantee the correct operation of the website www.rgbelektronika.pl.

If you agree to place cookies on your device, but wish to delete them after completing your visit, you can do it without risk The instruction on how to delete the cookies can be found in the help files of your web browser.

V. Who are your personal data shared with

The Administrator selects their business partners with due care and verifies the links to other websites posted at www.rgbelektronika.pl as well as the privacy policies of these websites. Nevertheless, the Administrator is not responsible for the standard and privacy protection policy applied by owners, operators or administrators of these websites. That is why we recommend that each of our Customers verify and decide on their own whether they want to entrust their personal data to these other websites.

The personal data of the Customers are also transferred to service providers which the Administrator cooperates with for running their business. The providers of these services are processors, which means they process the personal data entrusted to them by the Administrator and are subject to the Administrator’s orders in this regard as to the purposes and methods of data processing. They are providers of IT, on-line marketing and email sending services. The abovementioned suppliers are the entities based mainly in Poland who guarantee a high level of personal data protection and have signed contracts with the Administrator regulating the way of processing the personal data entrusted to them.

In special situations the Administrator may provide the collected data to authorized state authorities if that is required by the applicable law. Except for these situations, the personal details of the Customers will only be disclosed to the extent, purpose and entities listed in this privacy policy.

The Customers’ details may be also made available to the other members of RGB group including:
1. RGB Automatyka Sp. z o.o. based in Wroclaw, Jana Długosza Street 2-6 (KRS: 0000480438)
2. RGB Marketing Sp. z o.o. based in Wroclaw, Jana Długosza Street 2-6 (KRS: 0000638502).
These companies cooperate with the Administrator and are in charge of providing certain services to the customers. They process the Customers’ personal details only in the scope necessary for completing the tasks assigned to them by the Administrator and do it under the Administrator’s instruction.

VI. How long is your personal information stored in our system

The Administrator does not store the Customer’s personal data longer than necessary but only for the time and in the scope required by applicable law and for the purpose of protecting the Customer and the Administrator e.g. we may retain certain your personal data to the extent necessary to establish, assert or defend claims

VII. How can the Customers execute their rights related to processing their personal details

A. The right to withdraw the consent to data processing by the Administrator

You have the right to withdraw any consent you gave when you submitted the contact form but it has the effect since the moment it was made. The withdrawal of consent does not affect the data processing carried out by the Administrator in accordance with the law before the withdrawal was made. The withdrawal of consent does not entail any negative consequences for you. However, it may prevent you from continuing to use the services or functionality that we can legally provide only with your consent.
Applicable law: article 7 paragraph 3 of the General Data Protection Regulation

B. Right to object to the processing of your personal data by the Administrator

You have the right to object to the processing of your personal data at any time. If your opposition proves to be well founded and we have no other legal basis to process your personal data, we will delete the data for whose processing you objected.
Applicable law: article 21 of the General Data Protection Regulation

C. Right to remove your personal details (“right to be forgotten”)

You have the right to request removal of all or some of your personal data. You have a right to request removal of your personal details from our system if:
a) You have withdrawn your consent to process your personal details which have been processed based on your consent;
b) Your personal details are no longer necessary for the purpose which they have been collected for or processed;
c) You have objected to use your personal details for marketing purposes;
d) You have objected to use your personal details for marketing purposes;
Despite your request to delete your personal data, raised as the opposition or withdrawal of consent to data processing, we may retain certain your personal data to the extent necessary to establish, assert or defend claims.
Applicable law: article 17 of the General Data Protection Regulation

D. Right to restrict your data processing

You have the right to request a restriction on the processing of your personal data. If you submit such a request, we will prevent you from using certain functionalities or services which need the data whose processing you want to restrict until we process your data restriction request. You have the right to request restrictions on the use of your personal data in the following cases:
a) your personal information stored in our system is incorrect;
b) your data are processed in unlawful way;
c) Your personal details are no longer necessary for the purpose which they have been collected for or processed but are still necessary to establish, assert or defend claims;
d) You have objected to use your personal details. In this case, the restriction is made for the time needed to consider whether, due to your special situation, the protection of your interests, rights and freedoms outweighs the interests that we pursue by processing your personal data.

Applicable law: article 18 of the General Data Protection Regulation

E. Right to access your personal details

You have the right to obtain confirmation from us whether we process your personal data, and if this is the case, you have the right to:
a) access your personal details;
b) obtain information about the purposes of processing, categories of personal data being processed, the recipients or categories of recipients of this data, the planned period of storage of your data or criteria for determining this period, about your rights under the GDPR and the right to lodge a complaint to the supervisory authority, the source of these data, on automated decision-making, including profiling and safeguards applied while transferring these data outside the European Union;
c) obtain the copy of your personal details.

Applicable law: article 15 of the General Data Protection Regulation

F. Right to correct your personal details

You have the right to correct and complete your personal data with additional information. You can do this by submitting a request to correct the data (if incorrect) and to complete them with additional information (if incomplete).
Applicable law: article 16 of the General Data Protection Regulation

G. Right to transfer your personal details

You have the right to receive your personal data that you provided to us and then send them to another personal data administrator of your choice. You also have the right to request your personal data to be transferred by us directly to such other administrator, if it is technically possible.
Applicable law: article 20 of the General Data Protection Regulation

If, by exercising the aforementioned rights, you submit a request to us, we comply with this request or refuse to comply with it without a delay, but no later than one month after receipt. However, if – due to the complexity of the request or the number of requests – we will not be able to meet this deadline, we will process your request within the next two months, informing you in advance about postponing the deadline.

You are entitled to lodge your complaints about the way your personal data are processed and your rights related to your personal details are respected.
If you believe that our obligations under the provisions of the General Data Protection Regulation have been neglected or your rights granted thereunder have been violated, you have the right to lodge a complaint with the supervisory body – the Inspector General for Personal Data Protection (future Data Protection Officer)

V. Privacy policy of Administrator’s business partners

The Administrator selects their business partners but is not responsible for the standard and privacy protection policy applied by owners, operators or administrators of websites communicated with the Administrator’s website by links posted at www.rgbelektronika.pl . That is why we recommend that each of our Customers verify and decide on their own whether they want to entrust their personal data to these other websites

VI. Sharing your personal details with third parties

In special situations the Administrator may provide the collected data to authorized state authorities if that is required by the applicable law. Except for these situations, the personal details of the Customers will only be disclosed to the extent, purpose and entities listed in this privacy policy.

VII. Modifications of Privacy Policy

The Administrator reserves the right to change their privacy policy, if it is required by applicable law, change in the operation technologies of www.rgbelektronika.pl or in case when the intended modification will introduce a higher standard than the minimum required by law.

VIII. Contact

In case you wish your personal details to be updated or removed but you have no possibility or simply prefer not to do it yourself do not hesitate to contact us on: +48 71 325 15 05 or on e-mail:[email protected]

In case you wish your personal details to be updated or removed but you have no possibility or simply prefer not to do it yourself do not hesitate to contact us on: +48 71 325 15 05 or on e-mail:[email protected]

You can also communicate with us by post sending your correspondence to the address: RGB Elektronika Spółka z ograniczoną odpowiedzialnością Sp. k. based in Wroclaw, Jana Długosza Street 2-6, 51-162 Wrocław.


RGB Elektronika Spółka z ograniczoną odpowiedzialnością Sp. k.

ul. Jana Długosza 2-6
51-162 Wrocław

E-mail: [email protected]
TEL: +48 71 325 15 05
NIP: PL8951985034
KRS: 0000750271

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